Privacy Policy
Last updated: 10 June 2025 · Effective date: 10 June 2025
Baan Legal ("we", "us", "our") is committed to protecting the privacy of everyone who contacts us or uses our services. This policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it. We handle all personal data with the same care and discretion that we bring to our legal work.
1. Who We Are
Baan Legal is a family legal services practice registered and operating in Bangkok, Thailand. We are the data controller responsible for the personal information described in this policy.
Address: 215 Yaowarat Road, Samphanthawong, Bangkok 10100, Thailand
Privacy contact: [email protected]
2. What Personal Data We Collect
We collect the following categories of personal data when you contact us or use our services:
- Identity data: your name and any other identifying information you provide
- Contact data: email address, telephone number, physical address if provided
- Matter data: information about your family legal situation that you share with us during consultations or correspondence — handled with strict professional confidentiality
- Technical data: IP address, browser type, and usage data collected via cookies and analytics when you visit our website
We collect this data through our website contact form, direct email and telephone enquiries, and in the course of providing legal services.
3. Legal Basis for Processing
We process personal data on the following legal bases, consistent with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and where applicable the EU General Data Protection Regulation (GDPR):
- Contract: to provide legal services you have requested or are considering
- Legitimate interest: to respond to enquiries and manage our business operations
- Consent: for optional communications and non-essential cookies (which you can withdraw at any time)
- Legal obligation: where required by Thai law or professional regulation
4. How We Use Your Data
We use personal data only for the purposes for which it was collected:
- Responding to your enquiry and arranging consultations
- Delivering family legal services you have engaged us for
- Maintaining records required under Thai legal professional obligations
- Improving our website through anonymised analytics data
We do not sell, rent, or share personal data with third parties for marketing purposes. We may share data with trusted service providers (such as secure file storage or email services) who process data only on our instructions. We will disclose data to authorities where legally required.
We retain client matter data for 7 years following the completion of a matter, consistent with Thai professional requirements. Website enquiry data is retained for up to 2 years.
5. Data Protection Measures
We take data security seriously and implement the following measures:
- SSL/TLS encryption on all data transmission through our website
- Secure, access-controlled storage for client matter files
- Restricted access — only the lawyer handling your matter and necessary support staff can access your information
- In the event of a data breach affecting your personal information, we will notify you promptly and comply with our reporting obligations under applicable law
6. Cookies
Our website uses cookies to enable basic functionality (essential cookies) and, where you consent, to gather anonymised usage information through analytics cookies. You can manage your cookie preferences at any time through our Cookie Policy page.
7. Your Rights
Under Thailand's Personal Data Protection Act (PDPA) and, where applicable, the GDPR, you have the following rights in relation to your personal data:
- Access: to request a copy of the personal data we hold about you
- Rectification: to request correction of inaccurate or incomplete data
- Erasure: to request deletion of your data, subject to our legal obligations to retain certain records
- Portability: to receive your data in a structured, machine-readable format
- Objection: to object to processing based on legitimate interest
- Withdrawal of consent: where processing is based on consent, to withdraw it at any time
- Complaint: to lodge a complaint with the Personal Data Protection Committee of Thailand (PDPC)
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and recommend you read their own policies before sharing personal information with them.
9. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18 without the involvement of a parent or legal guardian.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. Where changes are material, we will take reasonable steps to notify existing clients directly.
11. Contact Us
For any questions about this policy or how we handle your personal data:
Baan Legal
215 Yaowarat Road, Samphanthawong, Bangkok 10100
[email protected]